Privacy policyPrivacy policy

1. Information we collect

• Details you give us: your name and email address when you buy, create an account, subscribe to emails or contact us.
• Google sign-in: if you choose "Continue with Google", Google shares your name and email address with us. We never see your Google password.
• Contact form messages: your name, email, topic, message and (optionally) an order number, so we can reply.
• Order information: the products you buy, order amounts, dates and payment references.
• Payment information: payments are processed by Razorpay. We do not see or store your card, UPI or bank details — we only receive confirmation of whether a payment succeeded.
• Technical information: basic data such as browser type and pages visited, used to keep the site secure and working. To block spam and abuse, we keep a scrambled, one-way version of your IP address (it cannot be turned back into the original) for a short time.

2. How we use your information

• To process your order and give you access to your downloads.
• To send receipts, download links and important service messages.
• To answer your questions and handle refund requests.
• To send occasional newsletters — only if you have opted in. To unsubscribe at any time, reply to any newsletter or email us and we will remove you.
• To prevent fraud and keep the website secure.

3. Who we share it with

We do not sell your personal information. We share it only with service providers that help us run Prodify, and only as needed:

• Razorpay — payment processing.
• Supabase — database, logins and private file storage (stored in Mumbai, India).
• Vercel — website hosting.
• Resend — sending receipts and other emails.
• Google — only if you choose to sign in with Google.

Some of these providers may process your information on servers outside India, for example in the United States. They are bound by their own security and privacy commitments and process data only to provide their service to us.

We may also disclose information if required by law.

4. Cookies

We use essential cookies and similar storage to keep you signed in, remember your cart and keep the site secure. If we add analytics in future, we will update this policy and ask for consent where required.

5. Children and young users

If you are under 18, you may use Prodify and buy products only with the consent and involvement of a parent or legal guardian. We do not knowingly collect personal information from children without that consent. If you are a parent and believe your child has given us information without your consent, email collabwithprodify@gmail.com and we will delete it.

6. How long we keep it

We keep order records for as long as needed to provide lifetime access to your purchases and to meet legal and tax requirements. You can ask us to delete your account; some order records may need to be kept where the law requires it.

7. Security

We use secure connections (HTTPS), restricted access to data and private file storage with time-limited download links. No system is perfectly secure, but we work to protect your information.

8. Your rights

Under applicable Indian law, including the Digital Personal Data Protection Act, 2023, you can ask to access, correct or delete your personal information, withdraw consent for marketing, and raise a grievance. Email collabwithprodify@gmail.com and we will respond within a reasonable time.

9. Grievance officer

For privacy concerns, contact Ashish Kumar Pandey at collabwithprodify@gmail.com or at the address below.

10. Changes to this policy

We may update this policy from time to time. The “last updated” date at the top shows when it was last changed.